We offer
Incoming and outgoing contacts handling
- Information lines
- Full customer support
- Providing information of your loyalty programs
- Helpdesk for your partners
- Operating your telephone lines after your working hours
- Receiving and processing orders
- Automated Interactive voice response (IVR)
- Email correspondence processing
- SMS, fax and telex messages, mail correspondence
- Handling of commercial and baggage claims
Active telemarketing
- Active promotion and presentation of your services and products
- Information about your new campaigns and events
- Marketing campaign support
- Potential clients addressing
- Customer service
- Customer database updates
- Mystery calls
- Questionnaire surveys
